Frequently Asked Questions
What is Baby Season?
Baby Season offers a baby clothing subscription service that delivers seasonal essentials. Every quarter, you’ll receive a box of seasonal clothing so you’re always prepared for warm or cold weather.
Of course you can also opt for a one-time box!
What's in a Baby Season box?
We offer two options:
Essential Box: contains the minimum amount of clothing your baby needs for the coming season. No more, no less.
Complete Box: contains extra clothing, for parents who want a slightly wider collection of clothing.
The product pages show photos of the exact contents per box. Please note: there are differences in the contents per size.
Are the Baby Season boxes for boys or girls?
Our selection is designed to be gender-neutral. In the future, we plan to offer specific boys' and girls' boxes as well. Sign up for our newsletter to stay updated!
Hoeveel geld je met een babykledingbox besparen?
Ouders geven gemiddeld tussen de €660 en €1050 per jaar uit aan babykleding (bron: Mamaplaats). Met onze seizoensgebonden babykledingboxen heb je een voordelig en zorgeloos alternatief:
- Complete Box: €520 per jaar → Besparing tot €530
- Essential Box: €272 per jaar → Besparing tot €778
Je ontvangt elk seizoen precies de juiste kleding, zonder tijd kwijt te zijn aan shoppen of risico op miskopen. Ontdek alle voordelen in ons volledige artikel: Lees meer hier.
Can I also order a box once?
Yes , in addition to the subscription, you can also place a one-time order for the Essential or Complete Box.
What ages is Baby Season suitable for?
Baby Season is suitable for babies from 0 to 2 years . You can select the right size with your first order. If you choose a subscription, you will be asked what your baby's current size is each time before you receive a new box.
How does the subscription work?
Choose the box that suits you and select the right size. We will make sure that you receive a new box every quarter with clothing that matches the season and the age of your child. Your subscription can be cancelled up to a week before processing.
Where can I manage my subscription?
You can manage your subscription in your own profile. You can also go directly to your profile via your Baby Season Subscription link.
Can I adjust the size of a subscription as my baby grows?
Absolutely! You can easily adjust the size in your account . We will also send you a reminder a month before we send the new box. This way we ensure that you receive the right size for the next box.
Where do the garments come from?
Our baby clothes are sourced from trusted suppliers around the world, with a focus on safety and quality, and each item is OEKO-TEX® certified for your peace of mind.
How can I cancel or pause my subscription?
You can cancel or pause your subscription up to a week before the box is shipped via your account. There are no hidden costs or obligations.
Can I return the box if I am not satisfied?
Yes , we have a returns policy. If you are not satisfied with a box, you can contact our customer service team to start the returns process. See our returns policy here.
When will my box be delivered?
We deliver each box at the start of the new season . You will receive an email with the expected delivery date as soon as your order is ready for shipping.
How can I contact Baby Season?
Do you have any questions? Please contact us via the contact form on our website or send an email to info@babyseason.nl . We are happy to help you!